Roko Itonami Inc. – Merchandise Shipping, Returns & Pre-Order Delay Policy

Effective Date: June 2, 2026

Operating Entity: Roko Itonami Inc.

Corporate Registry ID: 4647783 | Business Number: 736688029NS0001

Fulfillment Hub Address: PO BOX 50004, RPO SOUTHDALE, DARTMOUTH, NS, B2Y 4S2, CANADA

Primary Logistics Contact: shop@rokoitonami.com

1. Binding Agreement and Multi-Endeavor Corporate Scope

By accessing this website, purchasing items from our physical or digital storefronts, or interacting with any digital platform operated by Roko Itonami Inc., you enter into a legally binding contract governed by these Terms of Service. This policy extends globally to cover all operations, commercial divisions, and pipeline projects under our corporate umbrella, including:

• Multimedia Productions: The Roko Itonami animated series, digital scripts, opening/ending sequences, character assets, soundtracks, and multi-platform video distribution rights.

• E-Commerce & Merchandising: Standalone items and bundled physical goods distributed globally (including character apparel, hoodies, custom posters, keychains, custom multi-wick candles, and the spirit animal plush series).

• Literary Enterprises: All publications including Light Novels, Manga volumes, character backstory compilations, and Aruzio Zoology manuals.

• Interactive Software & Virtual Economies: Our complete gaming suite, including the Match-Three Mobile Puzzle Game, Console Software releases, and the persistent multi-user open-world MMORPG.

• Immersive Commercial Hospitality & Physical Properties: The layout models for Aruziko interactive dining venues, character-themed boutique lodging models, location-based attractions, and real-world private educational academy templates.

2. Payment Framework, Processing Gateways, & Currency Standards

To accommodate the specific needs of our global consumer base, Roko Itonami Inc. supports a diverse collection of verified transaction channels. By executing an order through any of our storefronts or billing pipelines, you agree to the following mandatory fiscal conditions:

• Supported Payment Gateways: Transactions may be processed via Stripe, PayPal, Wix Payments, direct bank electronic transfers, or platform-native processing engines (such as Etsy Marketplace Billing). Each transaction is subject to the security protocols, terms of service, and privacy regulations of the specific billing gateway utilized at the time of purchase.

• Universal Canadian Currency Baseline: All primary pricing configurations, core tier fees, and marketplace calculations are strictly structured, maintained, and finalized in Canadian Dollars (CAD). For consumers executing transactions outside of Canada, the final point-of-sale total will be converted by your utilized gateway or bank card issuer based on active market rates. Any international cross-border transaction anomalies, localized conversion overhead, or standard bank-side handling fees are the sole responsibility of the consumer.

• Subscription Billing Frameworks: For recurring monthly subscription tiers, support channels, or cloud save data server upkeep fees, your provided payment profile will be automatically charged on a cyclical rolling basis. You retain the absolute right to cancel recurring billing profiles at any point via your chosen portal dashboard. Cancellations will apply to the subsequent billing sequence; historical processed transactions are final and non-refundable.

• Chargeback Abuse & Fraud Mitigation: Initiating an unverified, malicious, or fraudulent chargeback or dispute file with a banking institution, PayPal, or marketplace provider constitutes a material breach of this legal contract. Roko Itonami Inc. reserves the immediate right to permanently terminate user accounts across all digital networks, restrict access to MMORPG profiles, cancel active merchandise shipments, and forward transactional logs to the respective payment provider to contest processing fraud.

3. Intellectual Property Rights, Shared Creative Control, & Artist Protection

All creative properties, world-building matrices, and narrative frameworks generated across our platforms are the exclusive property of Roko Itonami Inc., representing the collaborative design achievements of our multi-disciplinary creative staff, studio production teams, and freelance artists.

• Copyright Protections & Lore Integrity: Character portraits, regional mythologies, scripts, original soundtracks, and thematic artwork (encompassing properties such as the Aruzio Regional Academy, Devlon Industries, and the distinct written Old Aruzian Calligraphic Scripts) are strictly protected under international copyright treaties.

• Freelance Artist Autonomy & Dual Ownership Rights: Roko Itonami Inc. actively defends and honors the intellectual integrity and copyright of our freelance creators. Visual assets produced by our creative team—including character designs and spirit animal illustrations meticulously rendered by independent artists. —remain the underlying intellectual property of the original artists. Contracted artists retain absolute, free, and unrestricted personal use of their original illustrations for portfolio displays, promotional showreels, and personal distribution as they wish. By delivering work for project integration, artists grant Roko Itonami Inc. an exclusive, perpetual, global commercial license to utilize, print, adapt, and distribute those assets within our animated media, digital software ecosystems, and official physical merchandising channels.

• Prohibition of Direct Theft and Commercial Counterfeiting: The unauthorized duplication, extraction, or commercial repackaging of final illustrations, completed text manuscripts, or audio assets produced for Roko Itonami Inc. by outside third parties is strictly prohibited. Directly tracing, cloning, or utilizing finished character art and creative layouts for outside commercial storefronts or independent distribution channels without explicit contractual authorization constitutes a direct violation of copyright.

• Enforcement & Legal Action: Any individual or entity found stealing, replicating, or exploiting finalized work created by our freelance artists for non-permitted replication loops will face immediate corporate and civil repercussions. This includes:
  Complete termination of all digital storefront profiles, web accounts, and multi-user platform licenses without refund.
  Immediate issuance of formal DMCA takedown notices, digital storefront bans (including Etsy, Wix, and third-party vendor platforms), and international copyright strike filings.
  Formal legal escalation and civil litigation pursued by our Legal and Compliance Department in Nova Scotia to recover financial damages and protect our team members.

• User-Generated Content & Submissions: While we welcome community fan art and engagement contests, any submissions chosen for promotional spotlights or joint merchandising runs remain strictly governed by our team-approved profit-sharing frameworks and signed freelance contracts.

4. Game Rules, Interactive Mechanics, & Account Integrity

By accessing our online applications, interactive matchmaking modules (such as our Spirit Animal Matching Quizsoftware), or open-world MMORPG environments, you agree to comply with our environmental network laws:

• Account Limits: To optimize local cloud server performance, users are limited to a maximum of three (3) active cloud save slots per validated premium license key.

• Data Privacy in Interactive Tools: Information compiled during gameplay matching loops or interactive quizzes is processed purely to map branch paths, output story data, or assign aesthetic profile attributes. No sensitive identity telemetry or raw diagnostic profiles are compiled or shared with third-party data brokers.

• Prohibited Tech Practices: Exploiting bugs, reverse-engineering game builds, launching server-side modifications, deploying automated macro bots, or running denial-of-service disruptions against our node networks will result in an immediate, permanent cancellation of all active access keys.

5. Hospitality, Venues, and Real-World Structural Frameworks

For real-world physical spaces currently positioned in our production pipeline (including Aruziko character café facilities, layout showcases, educational templates, or themed hotel suites), attendance is bound by standard physical venue protocols:

• Service Availability: Experiential facility reservations, private dining choices, and specialty daycare add-ons are subject to local scheduling availability, occupancy thresholds, and standard safety verification rules.

• Liability Boundaries: Guests entering any real-world location-based attraction or preview venue assume standard baseline physical risks associated with interactive environments. Roko Itonami Inc. maintains rigorous facility safety checkmarks but disclaims all liability for accidental personal injury resulting from a visitor's non-compliance with posted or visible venue safety codes.

6. Limitation of Corporate Liability & Governing Jurisdiction

• "As-Is" Software Deliverables: All website modules, marketplace layouts, digital puzzle scripts, audio files, and applications are served on an "as-is" execution layer without formal, uninterrupted performance warranties.

• Indemnity Clauses: You agree to hold harmless, defend, and indemnify Roko Itonami Inc., its team members, company officers, and contracted creators from any legal actions, financial damages, or regulatory assessments resulting from your misuse of our services or explicit breach of these guidelines.

• Governing Provincial Law: These terms, transaction guidelines, and any accompanying corporate contentions are interpreted exclusively under the laws of the Province of Nova Scotia, Canada, with all final legal disputes settled within the appropriate provincial courts of Halifax or Dartmouth.

7. Corporate Policy Updates

We update this universal text dynamically as our multimedia milestones and platform functionalities expand. Alterations requested by our card processing networks, PayPal, or internal financial coordinators become active the exact moment they are uploaded to this page. Continued usage of our services marks full alignment with the current modified provisions.